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Guarantees & FAQs

We believe in complete accountability in writing. Review our core guarantees and explore responses to common questions about ownership, payments, and care plans.

My Client Guarantees

Unwavering commitments, backed into every project.

Execution

100% Project Completion

No abandoned builds, no left-hanging tasks. I deliver exactly what is specified and promised on time, every single time.

Transparency

No Hidden Costs

Clear, flat-rate pricing up front. Zero surprises, zero hidden administration fees, or sudden billing markups mid-project.

Trust

Clear Communication

Fast response times, regular visual milestones, and no technical jargon. You will always know the exact progress of your build.

Control

Ownership After 12 Months

Due to our decreasing monthly cost model, there is a 12-month lock-in period. After 12 months, 100% legal ownership of the code, domain, and hosting can be transferred to you.

Support

Ongoing Support Throughout

Support continues for the entire duration of your Care Plan — bug fixes, technical adjustments, minor copy edits, and small improvements, all handled without extra charges.

Security

Risk-Free Payments

Pay only when you are 100% satisfied with the work. High-trust milestones aligned to ensure complete alignment at every step.

FAQ

Questions, answered.

Still curious? Drop us a line at hello@unboxsite.com

During the first 12 months, the website remains our property under our decreasing monthly cost model. After this 12-month lock-in period, full ownership of the domain, code, and media assets is transferred to you completely.

None. The prices listed cover your domain registration, hosting, SSL certificate, design, and ongoing support.

If you cancel before the 12-month mark, the website and domain remain our property and the live site will be taken offline. After 12 months, you can transfer the site to your own hosting or stay on our affordable Care Plan indefinitely — no cancellation penalties.

I build primarily on WordPress and WooCommerce using custom, clean-coded themes and optimized page builders. This ensures you have an easy-to-edit backend while maintaining blazing-fast speed, search engine optimization (SEO), and security.

Anytime. If you start on Starter and outgrow it, we will migrate you to Business Pro or E-Commerce with no penalty — you only pay the difference.

Yes — minor text updates, image swaps, small content improvements, and tweaks are all included throughout your Care Plan at no extra charge. Larger structural redesigns are quoted separately at fair, transparent rates.

Yes, absolutely. For all e-commerce and booking plans, we integrate standard Indian payment options including Razorpay, Paytm, PayU, and direct UPI transfers so your clients can pay seamlessly.

Yes. You can purchase your own domain from registries like GoDaddy, Hostinger, or Namecheap and point it to our secure cloud servers, or we can register a brand new domain for you as part of the monthly subscription package.

No, there is no physical bond or complex legal contract. The 12-month lock-in is a simple subscription agreement. Because we invest the development costs upfront at ₹0 setup, the lock-in ensures we cover the initial launch and optimization efforts.

We manage security on our virtual private servers, featuring active firewalls, daily automated database backups, and free SSL renewals. If any plugin breaks or a security issue occurs, we fix it under the Care Plan.

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